Crestron Mercury™ transforms your meeting rooms into highly effective collaboration spaces. Combining all the must-have conferencing features in one easy to use device, Crestron Mercury enables people to work together and share content irrespective of location. Exceptional full-duplex audio and optional HD video afford a gratifying and productive meeting experience for all participants. Integrated room scheduling and corporate directory access  help to maximize efficiency. Crestron Mercury is secure, easy to deploy, easy to manage, and protects your investment by providing room usage data as part of a complete managed enterprise.
Note: For use with Zoom conferencing applications, please refer to the “Zoom Rooms Mode” section further down this page.
Voice Calling & Audio Conferencing
Crestron Mercury is a full-featured VoIP conferencing speakerphone that’s fully compatible with major SIP-compliant phone systems. Its advanced design provides highly-intelligible, full-duplex communication for every participant around a conference table. Dialing and answering calls is easy and intuitive using the large HD color touch screen. Corporate directory access (LDAP) enables one-touch dialing from the customer’s centrally managed directory.
Pair Crestron Mercury with any mobile phone using Bluetooth® to make calls or join a call in progress. Crestron Mercury instantly transforms a personal phone call into a whole-room audio conference with clear, echo-free audio and the ability to start and stop a call, adjust volume, mute, and display caller ID on the touch screen. Bluetooth-enabled phones appear automatically on the touch screen, enabling instant connectivity with the press of a button.
Connect a laptop computer via USB to enable enhanced audio performance for any softphone application running on the laptop.
Mute the microphone by simply tapping the mute bar on top of the Crestron Mercury device. Its extra-bright, bi-color indicator bar ensures that the mic and mute status are clearly visible to the whole room.
BYOD Multimedia Presentation
Connecting an HD display device to Crestron Mercury’s HDMI® output enables the presentation of all types of multimedia from BYOD sources with ease.
Its built-in AirMedia® gateway allows the wireless presentation of content from a laptop, smartphone, or tablet device via the room’s Wi-Fi® wireless network. Wired LAN connections are also supported.[2,3]
Any AV source can be plugged in via HDMI to present full-motion HD 1080p60 video on the room display, with high-fidelity audio playing through Crestron Mercury’s high-powered speaker. Sources with DisplayPort or USB Type-C™ outputs can also be connected using the optional Multihead HD Video Cable (sold separately).
Crestron Mercury behaves like any USB Audio device, enabling use as a speaker and/or microphone for all types of multimedia applications running on a laptop computer.
Videoconferencing & Web Collaboration
Crestron Mercury can turn any space into a videoconference room by simply connecting a laptop running Skype® for Business, Cisco WebEx®, GotoMeeting®, Slack®, or another web conferencing or UC application.
Connect the laptop via USB and Crestron Mercury provides enhanced audio along with a high-definition view of the whole room through the included USB camera.
No more huddling around a laptop to interact and share content with remote participants. Connect the laptop’s HDMI output (or DisplayPort or USB Type-C via the optional Multihead cable) to allow the whole room to view content and camera images on the main display.
Crestron Mercury’s advanced design facilitates perfectly natural conversations with exceptional audio fidelity and pickup. Its 360° quad microphone array faithfully captures voices at every seat at the table. Its high-powered, full-range speaker produces full, rich and real sounding audio for both voice and program material. Limes Audio TrueVoice™ AEC technology achieves transparent full-duplex performance free of distracting echo or noise. Wideband audio codec support allows for full-spectrum, bidirectional voice communication.
Crestron Mercury’s unique sloped shape is not only attractive and unobtrusive; it’s also functional, allowing for placement at either the center or head of the table. Large or long tables can easily be accommodated by adding up to two mic pods (sold separately), which may be daisy-chained or individually home-run to the base unit. Each mic pod includes a remote mute button and indicator.
Two Crestron Mercury models are offered to accommodate different applications and budgets. The base package (CCS-UC-1 W/PS KIT) supports full SIP VoIP speakerphone, Bluetooth, and USB Audio capabilities. The video package (CCS-UC-1-AV W/PS KIT) adds capabilities for multimedia presentation and videoconferencing, and includes a USB camera. Both models come complete with all required cables and are powerable using either PoE+ or the included 100-240V universal power pack.
HD Color Touch Screen
Its extra-large, high-definition touch screen makes Crestron Mercury easy for everyone to use, whether dialing or answering calls, looking up contacts, managing the room schedule, or connecting and controlling mobile devices. The full-color user interface provides quick access and intuitive operation, and affords a consistent user experience from room to room.
Crestron Mercury integrates directly with Microsoft® Exchange or Crestron Fusion®, allowing seamless room scheduling and automation for any number of Crestron Mercury-equipped rooms. Crestron Mercury welcomes attendees to the room with a customizable on-screen confirmation of the scheduled meeting, and provides gentle notifications as the meeting progresses to show the time left and what’s scheduled next for the room. Using the touch screen calendar application, the meeting can be extended or a new meeting can be scheduled.
The Crestron® PinPoint™ App can be used to locate and reserve any available Crestron Mercury-equipped room in the facility. As you enter the room, the built-in PinPoint beacon  detects your presence and provides personalized feedback and connection options on your mobile device, letting you instantly start your presentation. Crestron Mercury also works with Crestron room scheduling touch screens installed outside the room, all managed through Crestron Fusion.
Crestron Mercury also detects room occupancy using a patent-pending combination of motion and voice activity detection. Its built-in passive infrared detector initially senses when someone is present in front of the touch screen, and then voice activity is used to maintain the room’s occupied status as long as anyone in the room is talking. Occupancy detection provides numerous benefits, such as automating the system to power down to save energy when all parties leave the room, or making the room available on the calendar if no one shows up for a scheduled meeting.
Management and Security
Crestron Mercury is an enterprise-grade appliance, ideally equipped for mass deployment throughout any-sized corporate, university, medical, military, or governmental facility. Cloud-based provisioning  enables complete network configuration in advance of hardware delivery, with touchless updates following installation. Devices can also be configured individually using a computer web browser. Crestron Fusion management enables monitoring and logging of room and equipment usage, as well as centralized help desk support. Advanced security features include 802.1x authentication, Active Directory credential management, LDAP directory management , SRTP, SSH, TLS, and HTTPS. Dual LAN ports allow VoIP or AirMedia traffic to be isolated on a secondary network, and 802.3at PoE+ compatibility enables Crestron Mercury to be powered through its primary LAN connection.
Zoom Rooms Mode
Native Zoom Rooms mode enables Crestron Mercury to be used as a high-performance conferencing speakerphone and touch screen control panel for a Zoom Rooms software-based conferencing and collaboration solution. Crestron’s partnership with Zoom brings together all the features and user-friendliness of a Zoom Rooms solution with the exceptional audio performance and secure enterprise integration capabilities of Crestron Mercury.
The CCS-UC-1 device easily replaces the individual speaker, microphone, and tablet components of a typical Zoom Rooms setup. Its 7” color touch screen delivers the same user-friendly Zoom Rooms experience as a typical tablet, but without the risk of misplacing the device. Instead of Wi-Fi, Crestron Mercury uses wired Ethernet and USB connections to ensure reliable connectivity at all times.
Crestron also offers bundled Crestron Mercury Zoom Rooms Kits for customers who desire a convenient turnkey system solution. For more information, please visit http://www.crestron.com/zoomrooms.
- Only enabled on model CCS-UC-1-AV W/PS KIT.
- LDAP corporate directory access, built-in PinPoint beacon, and cloud-based provisioning are not enabled at this time. These features will be enabled in the future via firmware update.
- AirMedia support includes the same essential functionality as the AM-101 AirMedia Presentation Gateway with the exclusion of quad view, moderator mode, and device mirroring.
- When used without any microphone pods connected, the system may be powered using either PoE+ or the included power pack (model PW-2420RU). If one or two mic pods are connected, the system MUST be powered using the power pack. PoE+ cannot be used to power the system if any mic pods are connected. When using PoE+, make sure the network switch supports PoE+ (802.3at Type 2). Regular PoE (802.3af or 802.3at Type 1) cannot be used to power the system. Crestron recommends using the CEN-SWPOE-16 16-port switch, which supports PoE+. Please be aware, the CEN-SW-POE-5 5-port switch does NOT support PoE+ and cannot be used to power the system.
- A complete Zoom Rooms solution requires a mini PC or Mac computer running Zoom software, a Zoom Rooms subscription, plus additional peripherals and cables. Visit https://zoom.us/zoomrooms for more information about Zoom Rooms capabilities, hardware requirements, and subscription plans. For design assistance, refer to Crestron True Blue Online Help Answer ID #5829 or contact the Crestron True Blue support team at http://www.crestron.com/support. Be advised, when configured for a Zoom Rooms application, the CCS-UC-1 operates full-time in Zoom Rooms mode. It cannot switch modes. In Zoom Rooms mode, certain features and functions of Crestron Mercury (audio or video conferencing, multimedia presentation, content sharing, welcome screens and notifications, calendaring, occupancy sensing, usage monitoring) are disabled and supplanted by the features and functions of the Zoom Rooms software and/or additional Crestron equipment.
- HDMI connections require an appropriate adapter or interface cable to accommodate a DVI or Dual-Mode DisplayPort signal. CBL-HD-DVI interface cables are available separately. DisplayPort and USB Type-C input capability can be enabled using the CBL-MULTI-HD-6 Multihead cable (sold separately).
This product may be purchased from an authorized Crestron dealer or distributor. To find a dealer or distributor, please contact the Crestron sales representative for your area. A list of sales representatives is available online at www.crestron.com/salesreps or by calling 800-237-2041.
This product is covered under the Crestron standard limited warranty for 3 years, except for the touch screen display which is covered for 90 days. Refer to www.crestron.com/warranty for full details.
The specific patents that cover Crestron products are listed online at: patents.crestron.com.
Certain Crestron products contain open source software. For specific information, please visit www.crestron.com/opensource.
Crestron, the Crestron logo, Airmedia, Crestron Fusion, Crestron Mercury, and PinPoint are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Bluetooth is either a trademark or registered trademark of Bluetooth SIG, Inc. in the United States and/or other countries. Cisco Webex is either a trademark or registered trademark of Cisco Technology, Inc. in the United States and/or other countries. GotoMeeting is either a trademark or registered trademark of Citrix Online, LLC in the United States and/or other countries. HDBaseT is either a trademark or registered trademark of the HDBaseT Alliance in the United States and/or other countries. HDMI and the HDMI Logo are either trademarks or registered trademarks of HDMI Licensing LLC in the United States and/or other countries. TrueVoice is either a trademark or registered trademark of Limes Audio AB in the United States and/or other countries. Logitech is either a trademark or registered trademark of Logitech International SA in the United States and/or other countries. Microsoft and Skype are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Slack is either a trademark or registered trademark of Slack Technologies, Inc. in the United States and/or other countries. USB Type-C and USB-C are either trademarks or registered trademarks of USB Implementers Forum, Inc. in the United States and/or other countries. Wi-Fi is either a trademark or registered trademark of Wi-Fi Alliance in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography. Specifications are subject to change without notice. ©2017 Crestron Electronics, Inc.